Copy of Privacy Policy


PLEASE READ THESE CONDITIONS, COLLECTIVELY KNOWN AS "PRIVACY POLICY" CAREFULLY, BEFORE ACCESSING OR USING THIS WEBSITE. BY ACCESSING OR USING OUR WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND TO ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS OF USE. IF YOU DO NOT AGREE TO THESE TERMS, KINDLY DO NOT ACCESS OR USE THE WEBSITE.


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Kalantir.com or Kalantir.in (the “Site”).

Security of your Information
We use Secure Socket Layer software, also known as SSL, which encrypts the data you provide, and maintains its security while transmitting it over Internet. While we implement reasonable administrative, technical and physical safeguards to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is completely secure. Accordingly, we cannot guarantee absolute security of your Personal Information. We recommend that you do not use unsecured channels to communicate sensitive or confidential information.

Personal Information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information, including but not limited to, the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit https://allaboutcookies.co.uk/
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

So depending on how you interact with the Site, we may collect:
- Account Information including username, password, security questions, preferences and settings.
- Financial Information including debit card information, payment confirmations, transaction details, financial account information and other payment-related information.
- Transaction Information including products viewed, items added to cart or wishlist, purchases, returns, exchanges, cancellations and previous transactions.
- Communications with us, including customer support requests and information you voluntarily provide while communicating with us.

Personal Information Sources
We may collect Personal Information:
- Directly from you when you create an account, place an order, contact us or otherwise interact with the Site.
- Automatically through cookies and similar technologies when you browse the Site.
- From our service providers that process information on our behalf.
- From our business partners, affiliates or other third parties where permitted by applicable law.

How do we use your Personal Information?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Additionally, we may use your Personal Information to:
- Create, maintain and authenticate your account.
- Remember your preferences and shopping interests.
- Personalize your shopping experience and recommend products based on your browsing and purchasing activity.
- Process returns, exchanges and cancellations.
- Enable you to submit product reviews.
- Provide customer support.
- Send account-related notifications.
- Communicate with you through email, SMS/text messages or postal mail regarding products, services and promotions where permitted by law.
- Detect, investigate and prevent fraudulent, illegal or malicious activity.
- Comply with legal obligations and enforce our Terms and policies.

Sharing of your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store - you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

We may also disclose your Personal Information to:
- Payment processors.
- Shipping and fulfilment partners.
- Cloud hosting providers.
- IT service providers.
- Customer support providers.
- Marketing and advertising partners.
- Our affiliates and companies within our corporate group.
- Third parties where you request, direct or consent to such disclosure.
- Parties involved in a merger, acquisition, restructuring, sale of assets, financing or bankruptcy transaction.
- Government authorities where required by applicable law.

Relationship with Shopify
Our Services are powered by Shopify. Personal Information submitted through the Site may be processed by Shopify to provide and improve the Services. Certain Shopify features may use information collected through our store together with information collected across Shopify’s platform in accordance with Shopify’s Privacy Policy.

Third-Party Websites and Links

The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, security or content of such third-party websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. If you do not want to participate in Advertisement Personalisation, please follow the instructions available in the applicable advertisement.


You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Depending on applicable law, you may have the right to opt out of targeted advertising, the sale or sharing of your Personal Information for advertising purposes.

Do Not Track

We do not alter our Site’s data collection and usage practices in response to “Do Not Track” browser signals. Where required by applicable law, we may recognize Global Privacy Control (GPC) signals as a valid request to opt out of certain processing activities.


Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Depending on applicable law, you may also have the right to:


  • Request correction of inaccurate Personal Information.
  • Request deletion of Personal Information.
  • Receive a copy of your Personal Information in a portable format.
  • Restrict or object to certain processing of your Personal Information.
  • Withdraw consent where processing is based on consent.
  • Opt out of targeted advertising or the sale/sharing of Personal Information where applicable.
  • Designate an authorized agent to exercise your rights on your behalf where permitted by law.


We may request information necessary to verify your identity before processing your request. We will not discriminate against you for exercising any applicable privacy rights.

Where Personal Information is transferred outside your country of residence, including outside the European Economic Area or the United Kingdom where applicable, we will implement appropriate safeguards as required by law, including Standard Contractual Clauses or other legally recognized transfer mechanisms where applicable.

US State Privacy Laws opt-out page - https://www.kalantir.com/pages/ccpa-opt-out


Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may retain Personal Information for longer periods where necessary to comply with legal obligations, resolve disputes, enforce our agreements or protect our legitimate business interests.



Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe that a child has provided us with Personal Information, please contact us so that we may delete such information where required by applicable law. We do not knowingly sell or share the Personal Information of children where prohibited by applicable law.

Communication Preferences


You may opt out of receiving promotional communications from us by following the unsubscribe instructions contained in our emails or by contacting us. Even if you opt out of promotional communications, we may continue to send you transactional or service-related communications regarding your orders or account.


Complaints


If you have concerns regarding our processing of your Personal Information, please contact us using the contact information below. Where applicable, you may also have the right to lodge a complaint with your local data protection authority or appeal our decision regarding your privacy request.


Changes

Where required by applicable law, we will provide notice of material changes to this Privacy Policy.

Contact Information
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at hello@kalantir.com or contact us here.

You may also contact us by telephone at +91 9513 059 900 or by mail at:


Kalantir Retail

Urbtech Trade Centre Block B, Sector 132,

A 112, Urbtech Trade Centre,

Sector 132, Gautam Buddha Nagar,

Noida, Uttar Pradesh – 201304, India.


For the purposes of applicable data protection laws, Kalantir is the data controller of your Personal Information.