Shipping Policy

 WE SHIP PRODUCTS ONLY IN INDIA. 

Shipping Charges Update: 26 January, 2021

We have revised our Standard Shipping charges per order to ₹80 below ₹1000 and for order amount exceeding ₹1000, there are no extra shipping charges.


 

Empowering Humans: We promote Human-made products. Our group values Human efforts - from Selection of products, to their Onboarding, Packaging, Shipping, and of course Your Shopping experience with us.

We know you value Transparency, and Kalantir's values reflect the same.
Here is a Myth: Shipping is free on many portals.
But the Fact is: Shipping is never free. It is hidden in products' cost.
At Kalantir, we keep Shipping cost separate from Product cost, and are transparent about it with our customers.

We verify, package and ship every piece of Art by hand, in a unique and personalised way. We try to ship on same day. But to personalise and to be thorough, sometimes we might ship the next day. You can always contact us for personalisation or any other queries.
For most Products and Orders, Shipping is a minimal ₹80, unless mentioned otherwise.
After payment, most well-connected destinations will receive products within 5 working days.


Please refer below for Details and Exceptions:

       
      DETAILS
      Kalantir ("we" and "us") is the operator of (https://Kalantir.com) ("Website"). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.
       
      General
      Subject to stock availability.
      We try to maintain accurate stock counts on our website but from time-to-time, there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase. In this instance, we will immediately contact you about whether you would prefer to await restocking of the backordered item or if you would prefer for us to process a refund.


      Fair Shipping Policy
      We value your shopping experience at Kalantir.
      And our shipping policy affirms to it, by being Fair, Transparent, and Humane. 

      We promote our Artists, Staff and Partners to work in a comfortable, dignified, and humane manner.
      We take pride in packaging so that products reach you safely, and you enjoy unboxing them. 

      To restrict foul play by few accounts, but to also allow worry-free experience to genuine customers, we reserve the right to collect flat shipping charges of ₹80 Indian Rupees. 

      Dispatch and Delivery 
      Total time for a product to reach you after payment of Order, is sum of Dispatch Time and Delivery Time.
       
      Dispatch Time
      Orders are usually dispatched from our warehouse within 1-2 business days of payment of order.
      Some products require more finish and careful packaging, to be worthy of your expectations and patience.
      Like you, we celebrate national and regional holidays, at which time the warehouse and shipping partners will be closed. In these instances, we take steps to ensure shipment delays are kept to a minimum.
       
      Delivery Time
      Usually your products will be in transit for 2-7 working days.
       
      Shipping Partner
      For best-in-class reach, processing, and handling of Products, we have partnered with the best Shipping companies in the country to deliver your products.
       
      Tracking 
      You can track orders using Tracking Details that we provide you during or after checkout.

      Change of Delivery Address 
      For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Please contact us at hello@kalantir.com for assistance.
       
      Delivery Time Exceeded 
      If delivery time has exceeded the aforementioned time, please contact at hello@kalantir.com, so that we can investigate and help you.
       
      Shipping Rates

      We charge minimal shipping of ₹80 Indian Rupees on most of our products, unless mentioned otherwise. A few heavier / bulkier / more precious products need extra care and efforts while shipping. For such products, we may charge different shipping cost, which is calculated and displayed at checkout.

      Warranty and Transparency 
      There are no extra taxes or hidden costs associated with the product.
      The price mentioned on the product page is the final price.
      Our prices are all inclusive. All taxes are included with the list prices.
       
      Returns and Refunds 
      For returns & refund information, please read our 'Returns and Refund Policy'
       
      Contact Information 
      For any question or special requests related to shipping and delivery of products,
      please write to us at hello@kalantir.com or Contact us here.